Refund policy
Return and Refund Policy
All sealed products sold by MNS Collectibles LLC are final sale. We do not accept returns, refunds, or exchanges under any circumstances, including but not limited to:
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Change of mind
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Buyer’s remorse
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Pull rates or pack contents
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Manufacturer defects or factory quality issues
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Cosmetic imperfections in packaging
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Market price fluctuations
Sealed trading card products are tamper-evident collectible items and cannot be restocked or resold once returned.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, you must contact us within 48 hours of confirmed delivery.
Please email MNSCollectibles@gmail.com with:
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Your order number
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Clear photos of the product
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Clear photos of the shipping box and packaging
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Description of the issue
Failure to report issues within 48 hours of delivery will result in your claim being denied.
We reserve the right to determine eligibility for a replacement or refund at our sole discretion.
Shipping Responsibility and Risk of Loss
All orders are carefully packaged to ensure safe delivery.
Once an order has been shipped and accepted by the carrier, ownership and risk of loss transfer to the customer. We are not responsible for:
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Lost or stolen packages marked as delivered
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Carrier delays
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Damage reported after 48 hours
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Issues caused after delivery
If applicable, customers should contact the shipping carrier directly to file a claim.
Anti-Tampering and Fraud Protection
We reserve the right to deny any claim if:
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The product shows signs of opening, tampering, or misuse
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The claim is made after the 48-hour reporting window
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Fraudulent activity is suspected
All products are documented prior to shipment for verification purposes.
Contact Information
If you have questions, contact us at:
Email: MNSCollectibles@gmail.com
Website: MNSCollectibles.com